Yesterday when the Microsoft made the RTM version of Office 2010 available I downloaded and installed it. I know – shocking news.
The question however is did I have any issues? The short answer is yes, but none that were the fault of Office.
The first issue was that I decided to move to the 64-bit version of Office instead of the x86 version. Unfortunately what I found was that the 64-bit installer won’t upgrade or automatically uninstall the 32-bit version of Office. It gives you a warning that you can’t install until you manually uninstall your 32-bit Office applications – no side by side installation.
No worries, I removed my 32-bit copies of the Beta as well as my hotmail connector (I use a Windows Live address my primary professional email address.)
Following the uninstall the install went fine. No issues with getting the new 64-bit version installed. I then opened Word and Excel – no problems.
Then I opened or should I say ‘tried to’ open, Outlook. I got a notice that I needed a connector to correctly open my mailbox. That’s it, with that message Outlook said ‘goodnight’.
So off I went with Bing to get the Hotmail Connector for Outlook, which historically was 32-bit. Bad news again, the 32-bit Outlook hotmail connector won’t install with 64-bit Outlook. It gives a message that it’s only compatible with Office 2003 or 2007.
I sent a note off to some friends on the MVP list and described my issue and fortunately one of them was able to point me to the 64-bit version of the Hotmail connector for Outlook. Its a Beta, but it installed and my mail is once again available. The location of the 64-bit connector is:
http://www.microsoft.com/downloads/details.aspx?familyid=16BAB660-54D8-4129-91C3-D86FF0D996E9&displaylang=en
Hope this helps anyone else with a similar issue.